Everything you need to know

frequently asked Questions

We accept various payment methods, including credit cards (Visa, Mastercard, American Express), PayPal, instant bank transfer, purchase on account, cash on delivery, Apple Pay

The shipping fee is calculated individually depending on the volume and weight of the package. Please note that additional delivery fees may apply after your order is completed.

Standard delivery time is 1-2 business days. For customized products such as filter cuts, the delivery time is 2-3 days. Express deliveries are available upon request and may incur additional costs.

If you are not satisfied with your purchase, you can return the item within 30 days of receipt. The goods must be unused and in the original packaging. Please see “Refund Policy” for more information.

Yes, if you return items in accordance with our returns policy you will receive a full refund of the purchase price. However, the return shipping costs must be borne by the customer unless the item is defective.

We offer comprehensive consulting services ranging from selecting the right painting materials and equipment to optimizing your painting process. Our experts will help you find solutions that meet your specific needs.

We are your competent partner for comprehensive solutions in the area of ​​paint booths and spray room equipment. Our service offering covers the entire range from careful planning and professional installation to regular maintenance and professional repairs. We offer both standard solutions and tailor-made systems that are precisely tailored to your individual needs and spatial conditions.

Our team of experts actively supports you in the development and implementation of your projects. From the initial consultation and conception to the final commissioning, we are at your side with advice and support. We ensure that you are not only equipped with the necessary equipment, but that the facility is also optimally tailored to your painting processes. Our goal is to guarantee you smooth operation and the highest quality in all painting phases.

Yes, we regularly offer training courses and workshops in which we present the latest techniques and products in the field of painting. These are suitable for both beginners and experienced painters.

Our customer service can be reached by telephone on +41 56 460 40 00 or by email at info@protechnik.ch . Our service hours are Monday to Friday from 7:30 a.m. to 5:00 p.m.

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